At this time, we do not accept returns. However, we full guarantee every order.
If 21 days of using one of our products doesn’t make your skin, hair, or lips feel genuinely better - reach out to our customer service team at hello@basic-maintenance.com and we’ll do whatever it takes. We’ll happily send you something else to try, or offer a full refund (minus shipping), or a store credit - with no questions asked other than “what would make you feel better?